In Trilogy communities, the door to superior living is always open to you. Beginning with your first visit, our friendly Community Representatives are focused on getting to know you, not on earning their next commission. From our onsite mortgage team who make sure you get the best financing options and our conscientious Field Managers to our Customer Service Representatives who oversee a smooth construction process, you'll have support all along the way. Then once you're ready, our professional interior designers are available to provide their services at no additional cost to ensure that your home design dreams are realized. At Trilogy, your happiness is simply part of our process.
A Comfortable Home-Buying Experience
Everyone thinks of buying a home as one of life's most stressful experiences. But Trilogy members know better. And so will you, as soon as you chat with one of our Community Representatives. At first you may not be able to put your finger on why you feel so comfortable at Trilogy. Then in the midst of talking about your interests, your values and what inspires you in life, you'll realize that our Community Representatives are genuinely interested in you.
Trilogy's Competitive Advantage
Unfortunately, there aren't many communities where you can walk into the sales office and feel at ease. Usually you'll get hit with a big sales pitch, feel pressured to make a decision, and walk away with a handful of brochures rather than having your questions answered. At Trilogy, the Community Representatives won't ask for your commitment without having gained a thorough understanding of your needs and demonstrating how the Trilogy experience will meet and exceed your greatest expectations. This must be why more than 90% of our Community Representatives become long-time friends with their new members.
Features Details
- Private consultation with a highly trained Community Representative.
- Personalized tour of Trilogy amenities, with a special focus on your particular interests and hobbies.
- Community Representatives - Experts in translating your unique personality and lifestyle into a floor plan with a layout design and special features that inspire and motivate you to live Trilogy life to the fullest. Thoroughly trained on everything the Trilogy experience has to offer, they'll give you the insider's look into all the materials that go into making your Trilogy home superior.
Welcome to Your New Home
On your big move-in day, our team will introduce you to your new home and make sure that it meets the most important standards — your own. Whether it's reviewing items you discussed during your walk-through visit, or discussing warranty information, operating instructions and home maintenance, you'll have all the help you need to fully enjoy superior living.
Trilogy's Competitive Edge
Most builders give you the keys to your new home and then close the books on the job, practically before you've even opened your front door. At best, they may quickly take you through your home and give you a few warranty booklets along with a phone number to call if you have questions. At Trilogy, our friendly, knowledgeable team will answer all your questions and be sure you have what you need to settle comfortably into superior living.
Features Details
In addition to the following four pre-scheduled appointments that we like to put on our calendars in advance, you're always welcome to contact our onsite Customer Service Team.
- One Month "Care" Visit - One month after move in, you'll have a scheduled opportunity to address any remaining questions about warranties, maintenance and operating instructions and to receive helpful tips and information on the care of your home.
- Five Month Home Maintenance Visit - This detailed review of the proper care and maintenance of your home includes a series of exterior and interior quality checks to make any improvements if necessary.
- 11 Month Performance Assessment Visit - Your dedicated Customer Service Representative measures the energy-efficiency of your home and makes sure its overall performance is up to our high standards, and sits down with you to discuss and develop an effective long-term care and maintenance program.
An Interactive Construction Process
At Trilogy, you have every reason to feel confident that your home will be completed on time and up to your high standards for quality and craftsmanship because we give you every opportunity to get involved in the process from design to completion. Whether it's communicating your expectations in the first meeting with your Field Manager, stopping by the Superiology House to learn more about the features you chose and see them in action, or walking through your home for the first time with your Orientation Representative, it's your guidance and inspiration that we count on to custom-fit your home to support your dreams.
Trilogy's Competitive Edge
Unlike most builders who prefer to spend more time constructing homes than making certain their homeowners are satisfied, at Trilogy, you're an integral part of every step of construction. Throughout the process, we make our TradePartner®s and Field Managers easily available to answer your questions or concerns and welcome you to be as involved as you'd like — without getting your hands dirty.
Features Details
Your Part in the Construction Process
- Construction Welcome Meeting - Your Field Manager and you will get together to set expectations for development and construction.
- Ongoing Consultations and Reviews - You'll have regular meetings with your Field Manager, Designer and Orientation Representative to set goals, select design features and materials, and ensure your overall expectations are being met.
- Pre-Drywall Orientation - In this meeting, your Field Manager and Orientation Representative will review your home from the roof to the baseboards to make sure that the expectations you set in your Customer Welcome Meeting and in any design appointments have been met. Any outstanding issues will be immediately addressed in the field.
- Customer Walk Through - Before closing, your Orientation Representative will take you through your home, thoroughly review it to make sure that all final adjustments were made and that you're 100% satisfied before closing.
- Home Delivery - In this meeting, your Orientation Representative will present you with your keys, give a final orientation and provide you with important warranty information and operating instructions for household systems and appliances.
Trilogy's Community Website
Every day opens a new door to exciting experiences, new friendships, and a greater sense of accomplishment at Trilogy. At MyTrilogyLife.com (our members-only interactive website) another door opens. Designed to be a fun, engaging combination of a social networking (similar to MySpace and Facebook) and a community newsletter, MyTrilogyLife.com makes it easy to learn the latest community news and events, sign up for classes, and stay connected with Trilogy members and staff. You can even build your own web page, start a blog, create friend groups and get in on a wide variety of discussion forums.
Trilogy's Competitive Edge
Few communities offer sites with a design or functionality that comes close to Trilogy's. In fact, the average community spends about one dollar per home on creating a site that contains little more than a community calendar and phonebook. In contrast, Trilogy spent nearly $300,000 to build a comprehensive, professionally polished site that makes it convenient to get in touch with the community as well as your personal interests. Even those who are considering becoming a Trilogy member can access the site and access Trilogy Life Magazine.
Features Details
MyTrilogyLife.com includes:
- Weekly newsletter
- Community calendar
- Local maps and directories
- Member directory and phonebook
- Weekly features by Trilogy Community members
- Special content on health & wellness, travel and more
Links |
Design Studio
Our Design Studio is where you'll see all the possibilities for your Trilogy home come to life. Located right near our Model Gallery, you can easily walk back and forth, comparing products, styles and colors. Once you narrow your choices, your Designer will develop a color sample board for you. Our professional Designer will help you make decisions during construction to keep your design vision in focus. Stop by the Design Studio any time to schedule meetings with experts in a variety of other fields, including pools and landscaping, and specialty electrical features.
Trilogy's Competitive Edge
Unlike many builders who may expect you to make a house-full of design decisions in one sitting, at Trilogy we proactively schedule the appropriate time required to personalize your home. Please feel free to visit the Design Studio as often as you like, schedule appointments with your professional designer who'll work with you and your Field Manager, and to seek the council of our experts in a variety of other fields.
Features Details
- Design Studio is located onsite near Model Gallery to clearly communicate all options, selections and standard features.
- Multiple appointments give the member the opportunity to select and review options before finalizing their decisions.
- Each member receives 10-12 hours of appointment time.
- There are more than 1,000 design options to choose from.
- Member is provided with product and color samples after selections have been made.
- Designer checks each home under construction for installation of options and color selections.
SheaMortgage
With SheaMortgage, our expert loan counselor is located onsite, so you can easily simplify the complexities of financing. SheaMortgage specializes exclusively in financing our homes, which means you'll receive a highly competitive rate and a superior experience. Having all your financing under one roof, including a team that delivers your loan package directly to the title company, helps ensure your closing process runs smoothly and your personal information stays securely in trustworthy hands.
Trilogy's Competitive Edge
Trilogy recognizes that you're likely no stranger to the process of mortgage shopping. Unlike financing elsewhere, at Trilogy you won't have to run all over town looking for the best deal, make extra trips to the mortgage company, or worse — worry about whether your loan is being processed quickly, securely and on time. We want you to start enjoying superior living even before you move in, which is why SheaMortgage is conveniently located onsite.
Links |
 |
Energy Wiser | Eco-Friendlier | Designed Smarter | Built Better | Happier | Healthier | Safer | Visit Trilogy |